{"id":1528,"date":"2025-12-11T10:45:19","date_gmt":"2025-12-11T10:45:19","guid":{"rendered":"https:\/\/www.scmchamps.com\/blog\/?p=1528"},"modified":"2025-12-11T10:50:01","modified_gmt":"2025-12-11T10:50:01","slug":"prevent-warehouse-system-crashes-peak-season","status":"publish","type":"post","link":"https:\/\/www.scmchamps.com\/blog\/prevent-warehouse-system-crashes-peak-season\/","title":{"rendered":"Warehouse System Crashes During Peak Season"},"content":{"rendered":"<p>The 2:00 AM phone call you dread most as an operations executive isn&#8217;t a false alarm; it&#8217;s the notification that your mission-critical warehouse system has gone offline on Black Friday.<\/p>\n<p>The warehouse floor, usually a symphony of automated movement and efficient processes, turns into chaos. Scanners stop working, screens freeze, and inventory lock-ups halt order fulfillment across all channels. This isn\u2019t a hypothetical scenario; it\u2019s a reality faced by countless retail, e-commerce, and 3PL operations who weren&#8217;t prepared for the sheer transactional volume of peak season.<\/p>\n<p>In one real incident, a regional retailer watched\u00a0<strong>$1.2 million in potential revenue evaporate in just 8 hours<\/strong>. Their CEO had to personally call top customers to explain why Black Friday orders wouldn&#8217;t arrive until the following Wednesday. Three of those customers never returned.<\/p>\n<h3><strong>The Cost of Failure: Beyond the Downtime<\/strong><\/h3>\n<p>The immediate silence on the warehouse floor translates into a deafening impact on your bottom line and brand reputation:<\/p>\n<ul>\n<li><strong>Massive Revenue Loss:<\/strong>\u00a0Every hour of downtime during peak season can cost organizations hundreds of thousands of dollars in lost sales opportunities.<\/li>\n<li><strong>Delivery Delays &amp; SLA Breaches:<\/strong>\u00a0When systems crash, Service Level Agreements (SLAs) are instantly violated, leading to potential penalty fees (often $50K-$400K per incident) and a backlog that can take weeks to clear.<\/li>\n<li><strong>Customer Churn &amp; Brand Erosion:<\/strong>\u00a0A recent survey suggests that\u00a0<strong>84% of consumers<\/strong>\u00a0are unlikely to return to a brand after a single poor delivery experience during the holidays.<\/li>\n<li><strong>The Domino Effect:<\/strong>\u00a0A single bottleneck\u2014like a database query timing out\u2014doesn&#8217;t just cause one issue; it triggers a system-wide failure, creating inventory lockups, shipping manifest errors, and a cascade of manual interventions that grind the entire operation to a halt.<\/li>\n<\/ul>\n<h3><strong>ROOT CAUSES OF EWM BOTTLENECKS <\/strong><\/h3>\n<p><strong>Why Do Warehouse Systems Fail When You Need Them Most?<\/strong><\/p>\n<p>The reason systems buckle under pressure isn&#8217;t usually a single catastrophic event, but rather hidden, pre-existing pressure points that surface only when volume surges to\u00a0<strong>300% of normal capacity<\/strong>.<\/p>\n<p><strong>Technical Bottlenecks<\/strong><\/p>\n<p>These are often invisible until the system screams for help:<\/p>\n<ul>\n<li><strong>Database Performance Degradation:<\/strong>\u00a0The volume of concurrent read\/write operations during peak hours overwhelms standard database indexing strategies, slowing every transaction by milliseconds that add up to hours of delay.<\/li>\n<li><strong>Memory Overload from Concurrent Sessions:<\/strong>\u00a0The number of users, devices, and automated processes connecting simultaneously exhausts available server memory, causing system instability.<\/li>\n<li><strong>Background Job Queues Backlogged:<\/strong>\u00a0Essential, non-customer-facing tasks like invoicing, manifest generation, and auto-replenishment get stuck in queues, preventing downstream operations from proceeding and creating data discrepancies.<\/li>\n<li><strong>RF Device Connectivity Failures:<\/strong>\u00a0Obsolete RF guns or poor wireless infrastructure lead to dropped connections, forcing manual data entry and crippling picker efficiency.<\/li>\n<\/ul>\n<p><strong>Operational Bottlenecks<\/strong><\/p>\n<p>These are process-driven friction points:<\/p>\n<ul>\n<li><strong>Poor Wave Planning and Batch Sizing:<\/strong>\u00a0Releasing too many orders into the warehouse floor simultaneously floods the system and creates traffic jams in aisles, overwhelming pack stations.<\/li>\n<li><strong>Inefficient Picking Strategies:<\/strong>\u00a0Sticking to single-order picking when multi-order batch picking would be more efficient for your current order profile creates unnecessary travel time and system load.<\/li>\n<li><strong>Manual Intervention Choke Points:<\/strong>\u00a0Any process that requires a supervisor with a special password to &#8220;unlock&#8221; an order or an inventory location becomes a massive bottleneck when those actions need to happen hundreds of times an hour.<\/li>\n<\/ul>\n<p><strong>Infrastructure Bottlenecks<\/strong><\/p>\n<p>The physical limitations of your hardware:<\/p>\n<ul>\n<li><strong>Network Bandwidth Limitations:<\/strong>\u00a0Insufficient Wi-Fi and hardline network capacity fail to handle the sudden burst of data, creating latency issues across all devices.<\/li>\n<li><strong>Server Capacity Constraints:<\/strong>\u00a0Under-provisioned servers simply cannot process the sheer volume of transactions demanded by a 4X increase in order volume.<\/li>\n<li><strong>Outdated Hardware:<\/strong>\u00a0Slow printers can\u2019t keep up with label generation, and legacy scanners introduce lag into every single user interaction.<\/li>\n<\/ul>\n<h3><strong>\u00a0EARLY WARNING SIGNS\u00a0<\/strong><\/h3>\n<p><strong>7 Red Flags Your System Will Crash on Peak Day<\/strong><\/p>\n<p>Ignoring these red flags is a gamble with your peak season revenue. Top-tier operations teams monitor these metrics obsessively year-round:<\/p>\n<ol>\n<li><strong>Response Time Degradation:<\/strong>\u00a0What used to take 0.5 seconds is now taking 2 seconds. Every user feels the lag, indicating underlying system stress.<\/li>\n<li><strong>Increasing Error Logs:<\/strong>\u00a0The IT team is seeing a spike in obscure application errors that they &#8220;don&#8217;t have time&#8221; to investigate properly before peak.<\/li>\n<li><strong>Manual Workarounds Becoming Standard:<\/strong>\u00a0Teams are constantly using &#8220;Plan B&#8221; processes to move inventory because the system&#8217;s preferred method is failing.<\/li>\n<li><strong>Users Complaining About Slowness:<\/strong>\u00a0Your warehouse floor associates are the canary in the coal mine. Their complaints are data points indicating a system under duress.<\/li>\n<li><strong>Background Jobs Missing Schedules:<\/strong>\u00a0If scheduled tasks start running late during normal volume weeks, they will certainly fail during peak volume.<\/li>\n<li><strong>Inventory Discrepancies Increasing:<\/strong>\u00a0System latency often leads to inaccurate real-time inventory counts, causing picking errors and frustrating cycle counters.<\/li>\n<li><strong>Same-Day Processing Becoming Next-Day:<\/strong>\u00a0The facility struggles to clear the daily order volume within a single shift, a clear sign that throughput is capped long before peak season arrives.<\/li>\n<\/ol>\n<h3><strong>PREVENTION STRATEGIES <\/strong><\/h3>\n<p><strong>How to Prevent EWM Bottlenecks on Peak Days<\/strong><\/p>\n<p>Proactive preparation requires a multi-pronged approach covering software, hardware, and process. Companies that implement these strategies see up to a\u00a0<strong>40% improvement in peak throughput.<\/strong><\/p>\n<p><strong>4.1 Software Optimization &amp; Tuning<\/strong><\/p>\n<ul>\n<li><strong>Warehouse Task Prioritization Rules:<\/strong>\u00a0Reconfigure system rules to prioritize urgent e-commerce orders over standard retail replenishment tasks during peak hours.<\/li>\n<li><strong>Wave Template Configuration:<\/strong>\u00a0Refine wave sizes and release intervals dynamically. Companies that optimize wave sizing often see a\u00a0<strong>30-45% reduction in system transaction load<\/strong>\u00a0during peak hours.<\/li>\n<li><strong>Database Index Optimization:<\/strong>\u00a0Proper database indexing and daily maintenance can reduce high-volume query times by\u00a0<strong>60-80%<\/strong>.<\/li>\n<li><strong>Cache Optimization:<\/strong>\u00a0Allocating sufficient memory cache prevents repetitive, slow database lookups for common data like item masters and location profiles.<\/li>\n<\/ul>\n<p><strong>4.2 Automation Implementation<\/strong><\/p>\n<p>Introducing the right level of automation reduces system dependence on human interaction and increases velocity:<\/p>\n<ul>\n<li><strong>Auto-replenishment Systems:<\/strong>\u00a0Use system logic to trigger replenishment tasks automatically rather than waiting for manual review.<\/li>\n<li><strong>Automated Picking Systems (AS\/RS, Goods-to-Person):<\/strong>\u00a0These systems handle\u00a0<strong>3-5X more picks per hour<\/strong>\u00a0than manual operations, drastically reducing the EWM stress points related to human movement tracking.<\/li>\n<li><strong>Conveyor Systems for Sortation:<\/strong>\u00a0Automated sortation reduces manual handling errors and ensures smooth product flow into packing lanes.<\/li>\n<li><strong>AGVs (Automated Guided Vehicles) for Internal Transport:<\/strong>\u00a0Offloading basic transport tasks from manual labor and system users frees up valuable bandwidth.<\/li>\n<\/ul>\n<p><strong>4.3 Process Redesign &amp; Workflow Optimization<\/strong><\/p>\n<p>You can&#8217;t automate a bad process. Optimizing workflows is critical:<\/p>\n<ul>\n<li><strong>Zone Picking vs. Wave Picking:<\/strong>\u00a0Analyze your order profile to determine if zone or cluster picking provides a better flow for peak volumes.<\/li>\n<li><strong>ABC Analysis and Dynamic Slotting:<\/strong>\u00a0Ensure 80% of your fastest-moving items (A-items) are in the most accessible forward-pick locations. Dynamic slotting reduces picker travel time by\u00a0<strong>25-35%<\/strong>.<\/li>\n<li><strong>Labor Forecasting Models:<\/strong>\u00a0Use historical data to accurately predict labor needs, ensuring adequate staffing to match system output capacity.<\/li>\n<\/ul>\n<p><strong>4.4 Infrastructure Upgrades<\/strong><\/p>\n<ul>\n<li><strong>Server Capacity Planning:<\/strong>\u00a0Don&#8217;t guess. Right-sized server capacity planning ensures you have headroom for 150% of your\u00a0<em>expected<\/em>\u00a0peak volume.<\/li>\n<li><strong>Network Infrastructure Improvements:<\/strong>\u00a0Upgrade Wi-Fi 6 access points and hardline switches for robust, reliable connectivity.<\/li>\n<li><strong>Load Balancing Strategies:<\/strong>\u00a0Distribute system requests evenly across multiple servers to prevent single points of failure.<\/li>\n<\/ul>\n<p><strong>4.5 Real-Time Monitoring &amp; Control Tower<\/strong><\/p>\n<p>If you can&#8217;t see the problem, you can&#8217;t fix it. A unified control tower is essential:<\/p>\n<ul>\n<li><strong>Order Fulfillment Velocity Tracking:<\/strong>\u00a0Track how many orders per hour are moving from &#8220;allocated&#8221; to &#8220;shipped.&#8221;<\/li>\n<li><strong>System Performance Metrics:<\/strong>\u00a0Monitor transaction response times down to the millisecond.<\/li>\n<li><strong>Threshold-Based Warnings:<\/strong>\u00a0Set automated alerts for key metrics (e.g., &#8220;Alert IT if picking queue depth &gt; 5,000 lines&#8221;).<\/li>\n<\/ul>\n<h3><strong>PEAK DAY EXECUTION PLAYBOOK <\/strong><\/h3>\n<p><strong>Your 72-Hour Peak Survival Checklist<\/strong><\/p>\n<p>Preparation culminates in the final 72 hours before the first peak season order drops.<\/p>\n<p><strong>Pre-Peak (T-72 hours)<\/strong><\/p>\n<ul>\n<li><strong>\u25a1 Run final system backup and perform test restoration (Verify data integrity).<\/strong><\/li>\n<li><strong>\u25a1 Establish physical &#8220;War Room&#8221; (or virtual equivalent) with all key personnel contact trees confirmed.<\/strong><\/li>\n<li><strong>\u25a1 Lock down ALL system configuration changes and code deployments.<\/strong><\/li>\n<li><strong>\u25a1 Execute a final, lightweight stress test simulating 120% normal volume.<\/strong><\/li>\n<li><strong>\u25a1 Brief all shift supervisors on rapid response protocols and escalation paths.<\/strong><\/li>\n<\/ul>\n<p><strong>During Peak (T-0)<\/strong><\/p>\n<ul>\n<li><strong>Hourly KPI Monitoring:<\/strong>\u00a0Check order velocity, system latency, and error logs every 60 minutes.<\/li>\n<li><strong>Rapid Response Protocols:<\/strong>\u00a0Activate pre-defined playbooks for common issues (e.g., &#8220;If Printer X fails, immediately switch to Printer Y network configuration&#8221;).<\/li>\n<li><strong>Team Communication:<\/strong>\u00a0Constant communication loops between Operations, IT, and Customer Service leadership.<\/li>\n<\/ul>\n<p><strong>Post-Peak (T+24)<\/strong><\/p>\n<ul>\n<li><strong>System Health Assessment:<\/strong>\u00a0Conduct a full system audit once volume returns to normal levels.<\/li>\n<li><strong>Lessons Learned:<\/strong>\u00a0Document everything that went wrong and right. This data is gold for next year.<\/li>\n<li><strong>Data Analysis:<\/strong>\u00a0Analyze actual versus forecasted volume and performance metrics.<\/li>\n<\/ul>\n<h3><strong>\u00a0WHY EXPERT HELP MATTERS <\/strong><\/h3>\n<p><strong>The Hidden Risk of Going It Alone<\/strong><\/p>\n<p>You&#8217;ve read the playbook. The question is: Do you have the time and specialized expertise required to audit, tune, and optimize every single one of those 50+ potential failure points?<\/p>\n<p>The reality is that most internal warehouse teams are experts in daily operations, not high-volume systems architecture, database optimization, and automation engineering. Trying to implement all these fixes during Q3 while still managing daily fulfillment is a recipe for burnout and failure. Over\u00a0<strong>70 clients trust <a href=\"https:\/\/www.scmchamps.com\/\">SCM Champs<\/a><\/strong>\u00a0with their peak seasons, rating our service\u00a0<strong>4.9\/5 stars.<\/strong><\/p>\n<p>We&#8217;ve seen\u00a0<strong>87% of warehouses<\/strong>\u00a0that attempt &#8220;DIY&#8221; peak optimization still experience critical system slowdowns because they miss the deep-seated infrastructure issues.<\/p>\n<p><strong>The Real Cost Question:<\/strong><\/p>\n<p>A comprehensive peak readiness assessment costs $15,000. A single system crash costs $250,000+.<br \/>\nThe question isn&#8217;t whether you can afford expert help\u2014<strong>it&#8217;s whether you can afford NOT to have it.<\/strong><\/p>\n<p><strong>The SCM Champs Difference: Proven Peak Performance<\/strong><\/p>\n<p>SCM Champs provides surgical precision to your EWM environment:<\/p>\n<ul>\n<li><strong>150+ Peak Seasons Managed:<\/strong>\u00a0We&#8217;ve seen every failure mode imaginable across every major WMS platform.<\/li>\n<li><strong>Cross-Industry Expertise:<\/strong>\u00a0Solutions tailored for Retail, 3PL, E-commerce, Manufacturing, and Pharma.<\/li>\n<li><strong>Vendor-Agnostic Approach:<\/strong>\u00a0We optimize\u00a0<em>your<\/em>\u00a0system\u2014whether it\u2019s <a href=\"https:\/\/www.scmchamps.com\/sap-modules\/extended-warehouse-management\"><strong>SAP EWM<\/strong><\/a>, Blue Yonder, Manhattan, or a custom build\u2014without pushing specific vendor hardware.<\/li>\n<li><strong>24\/7 Peak Support:<\/strong>\u00a0A dedicated war room team watching your metrics in real-time when you need it most.<\/li>\n<\/ul>\n<h3><strong>SCM CHAMPS SOLUTIONS <\/strong><\/h3>\n<p><strong>Tailored Solutions for Every Bottleneck<\/strong><\/p>\n<p>We offer targeted interventions designed to address your specific risk profile, all with quantified ROI:<\/p>\n<table width=\"652\">\n<tbody>\n<tr>\n<td><strong>Solution<\/strong><\/td>\n<td><strong>Description &amp; Details<\/strong><\/td>\n<td><strong>Investment (Est.)<\/strong><\/td>\n<td><strong>ROI &amp; Guarantee<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>Peak Readiness Assessment<\/strong><\/td>\n<td>5-day system audit + load testing + action plan<\/td>\n<td>Starting at $15,000<\/td>\n<td>Avoid $250K+ per incident (17X return)<\/td>\n<\/tr>\n<tr>\n<td><strong>EWM\/WMS Optimization Sprint<\/strong><\/td>\n<td>2-week intensive tuning + workflow redesign<\/td>\n<td>Starting at $30,000<\/td>\n<td><strong>25-40% throughput improvement<\/strong>\u00a0guaranteed<\/td>\n<\/tr>\n<tr>\n<td><strong>Automation Feasibility &amp; Impl.<\/strong><\/td>\n<td>ROI modeling + vendor selection + PM<\/td>\n<td>Custom Quoted<\/td>\n<td>18-24 month typical payback period<\/td>\n<\/tr>\n<tr>\n<td><strong>Managed Peak Support Services<\/strong><\/td>\n<td>Dedicated expert + real-time monitoring<\/td>\n<td>Starting at $25,000<\/td>\n<td><strong>99.9% uptime guarantee<\/strong>\u00a0during coverage<\/td>\n<\/tr>\n<tr>\n<td><strong>Infrastructure Upgrade Advisory<\/strong><\/td>\n<td>Assessment + 3-year capacity planning<\/td>\n<td>Starting at $12,000<\/td>\n<td>Prevents overspending; ensures right-sized investment<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>SUCCESS STORY <\/strong><\/h3>\n<p><strong>How a 3PL Handled 4X Volume Spike Without System Crashes<\/strong><\/p>\n<p><strong>The Challenge<\/strong><\/p>\n<p>A 500,000 sq. ft. third-party logistics provider in New Jersey handling 50+ retail clients faced recurring Black Friday crashes that caused 6-hour delays and accumulated $400K in penalty fees annually.<\/p>\n<p>Their Director of Operations, Sarah M., described it:\u00a0<em>&#8220;Every November, we&#8217;d hold our breath and hope the system survived. It never did. The stress was unreal.&#8221;<\/em><\/p>\n<p><strong>The Solution<\/strong><\/p>\n<p>SCM Champs conducted a Pre-Peak Assessment in September, followed by an optimization sprint focused on database indexing and dynamic slotting redesign. We provided managed support during the peak weekend.<\/p>\n<p><strong>The Results<\/strong><\/p>\n<ul>\n<li><strong>Zero system crashes<\/strong>\u00a0during a verified 4X volume spike (vs. multiple crashes the prior year).<\/li>\n<li><strong>99.8% on-time shipments<\/strong>\u00a0(vs. 87% prior peak).<\/li>\n<li><strong>$650K positive financial impact<\/strong>\u00a0($400K saved in penalties + $250K new revenue from increased capacity).<\/li>\n<li><strong>35% labor efficiency gain<\/strong>\u00a0in the picking department due to optimized workflows.<\/li>\n<\/ul>\n<h3><strong>Don&#8217;t Gamble on Peak Season\u2014Partner with Proven Experts<\/strong><\/h3>\n<p><strong>PEAK SEASON IS 60 DAYS AWAY &#8211; ACT NOW<\/strong><\/p>\n<p>Your competitors are already preparing. Don&#8217;t wait until October to discover you have a problem.<\/p>\n<table width=\"652\">\n<tbody>\n<tr>\n<td><strong>Option 1: Quick &amp; Free<\/strong><\/td>\n<td><strong>Option 2: Deep Dive<\/strong><\/td>\n<td><strong>Option 3: Custom Scope<\/strong><\/td>\n<\/tr>\n<tr>\n<td><strong>FREE 15-Minute Peak Risk Assessment<\/strong><\/td>\n<td><strong>Schedule a 30-Min Strategy Session<\/strong><\/td>\n<td><strong>Request a Custom Proposal<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Discover your #1 crash risk before it\u2019s too late. No obligation, immediate value.<\/td>\n<td>Get a custom roadmap for YOUR unique warehouse. Limited slots available monthly.<\/td>\n<td>For complex environments ready to guarantee uptime this season.<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>What Happens When You Contact SCM Champs?<\/strong><\/p>\n<ol>\n<li><strong>Within 24 Hours:<\/strong>\u00a0A senior consultant reviews your situation and key metrics.<\/li>\n<li><strong>Day 2-3:<\/strong>\u00a0A quick discovery call (15 min) to understand your specific environment.<\/li>\n<li><strong>Day 4-5:<\/strong>\u00a0A custom proposal is delivered with specific recommendations.<\/li>\n<li><em>No Sales Pressure:<\/em>\u00a0We only work with operations where we&#8217;re confident we can deliver 5X+ ROI.<\/li>\n<\/ol>\n<p><strong>Trust Builders:<\/strong><\/p>\n<p>\u2b50\u00a0<strong>4.9\/5 client satisfaction across 150+ engagements<\/strong><\/p>\n<p>\ud83c\udfc6\u00a0<strong>$50 Million+ in preventable losses prevented<\/strong><\/p>\n<p>\ud83e\udd1d\u00a0<strong>100% money-back guarantee on all assessment services<\/strong><\/p>\n<p><strong>Contact:<\/strong>\u00a0<strong>info@scmchamps.com<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The 2:00 AM phone call you dread most as an operations executive isn&#8217;t a false&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1529,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39],"tags":[26,65,145],"class_list":["post-1528","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sap-ewm","tag-sap-ewm","tag-warehouse","tag-warehouse-crashes"],"_links":{"self":[{"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/posts\/1528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/comments?post=1528"}],"version-history":[{"count":3,"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/posts\/1528\/revisions"}],"predecessor-version":[{"id":1532,"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/posts\/1528\/revisions\/1532"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/media\/1529"}],"wp:attachment":[{"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/media?parent=1528"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/categories?post=1528"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.scmchamps.com\/blog\/wp-json\/wp\/v2\/tags?post=1528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}